This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):
Cloud Pak for Multicloud Management
Cloud Pak for Network Automation - including Orchestration and Performance Management
Cloud Pak for Watson AIOps - including Netcool Operations Management portfolio
Edge Application Manager
IBM Observability with Instana
ITM-APM Products - including IBM Tivoli Monitoring v6 and Application Performance Monitoring v8
Workload Automation - including Workload Scheduler
Tivoli System Automation - including Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)
There happend a case where a few servers had instana agent stopped running and they stopped showing up on the console infrastructure monitoring. There should be a way in the instana console where we can see the server being shown in the map or in the comparison table but with a tag saying offline or agent not running. As of now, whenever the instana agent running on the server stops, the server stops showing up on the web console. Now, its only when we search in the box and couldn't find the server, that's when we realize that the agent is down(or server as a whole in some cases ), but without searching, we don't know how many clients had the agents stopped running. Its kind of a similar way as that of a third party application called nagios, where it will show up the server in the list but at the same time shows it as offline or in red color or agent not running etc. This way, we know that something is wrong on the server and we need to either start the agent or diagnose. I know we can create a Custom Event using System Rule "Host Availability Detection" to alert in case the Host is no longer monitored by Instana. But that event alert closes after a max 24hr period. Imagine if a server is down friday night and over the weekend, no body monitored it, monday morning that server won't be shown neither that event alert will be active as 24 hr max period passed. I also understand that the offline event System Rule will send a notification once the process goes offline, but not when it comes back, for this we would need to set up two alerts one for offline and one for online, because processes are identified by their PID. When a process starts it gets a new PID. So we have no way of knowing the new process replaced the old one. So, if there is any way we can add this thing where irrespective of agent being running or not, if the server is being shown in the console with some tag of "online or color code of GREEN" when agent is running and "offline or RED color code" when the agent is not running, this would help us a lot in infrastructure monitoring.
Do not place IBM confidential, company confidential, or personal information into any field.