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Status Planned for future release
Workspace Tivoli Netcool Configuration Manager
Created by Guest
Created on Jun 15, 2018

RELATED IDEAS

Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit TNCNM-I-118 ITNCM performance improvement.

ITNCM GUI Performance Improvements. Merged

Please improve ITNCM Core and Compliance GUI load times. Customer has identified performance issues when using NSM Rest API. The ITNCM GUI's load slowly when NSM Rest API is running. This is the result of JVM context switching (Multithread sequencing) and priority handling. Deepak conducted the investigation that identified and confirmed this root cause.

According to L3, nothing can be done without redesigning the application. Please re-architect the app and how the priorities work.

Below are the SF tickets that spawned this request:

TS000037537 - Compliance GUI taking 20 seconds to expand a realm
TS000037565 - ITNCM 6.4.2.1 GUI is loading slow in production

Idea priority High
RFE ID 121289
RFE URL
RFE Duplicate of 139970
RFE Product Tivoli Netcool Configuration Manager (ITNCM)
  • Guest
    Reply
    |     Apr 12, 2019

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - Operations Management
    Product - Tivoli Netcool Configuration Manager (ITNCM)

    For recording keeping, the previous attributes were:
    Brand - WebSphere
    Product family - ITSM Operations
    Product - Tivoli Netcool Configuration Manager (ITNCM)

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