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Status Future consideration
Created by Guest
Created on Jun 20, 2018
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit TNMGR-I-32 Cross-domain RCA is needed.

Out Off the Box Cross Domain RCA support in ITNM Merged

Saudi Telecom Company currently has ITNM procured, however it's not currently being used due to the unavailability of cross domain RCA across multiple domains.
Due to this, customer is highly dissatisfied as this tool is unusable and not fitting his requirements. He is also planning to replace the whole netcool product suite range.
If IBM can provide this functionality out off the box, it will help in improving & enhancing their operations team capability to provide better service levels to their customer during an outage scenarios.

Idea priority Urgent
RFE ID 121485
RFE URL
RFE Duplicate of 132249
RFE Product Tivoli Network Manager
  • Guest
    Apr 12, 2019

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - Operations Management
    Product - Tivoli Network Manager

    For recording keeping, the previous attributes were:
    Brand - WebSphere
    Product family - ITSM Operations
    Product - Tivoli Network Manager