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Search results: Instana

Showing 6

Detecting/Alerting on poisoned queues for IBM MQ

One of our top 4 banking customers in Australia had a Sev 1 incident last week, where their Internet Banking was down for 1 hour due to a poisoned queue. This was not detected by any monitoring tool and took some time to get to the root cause and ...
1 day ago in Instana / MQ 0 Under review

Reducing data load by optimazing JVM StackTrace storage

Data load is ending into high costs for Instana customers, and probably for Instana itself. Analyzing the root cause of these big ammounts of data sent to the backend, we have realized that JVM's stack-traces are big chunks of data, which are main...
about 1 month ago in Instana / Tracing 0 Under review

SMART Alert - Add new metrics to support monitoring JBoss Modules

I have a customer that has several JBoss servers, each one with many JBoss modules that need to have to be monitored.Today we have to create custom events one by one. So we'd like to request an improvement in the Smart Alerts to avoid creating tho...
26 days ago in Instana / Java 0 Under review

Request for Instana’s authentication function

The customer would like to request to enable the use of multiple (at least two) Azure AD tenants for SAML authentication IdP. Our customer is using two Azure AD tenants as the authentication provider. One is for headquarter, the other is for IT su...
4 months ago in Instana / Security and Compliance 0 Under review

Need to fix Agent download process for air-gapped customers

This is related to support case TS018328082 The issue is with Standard Edition when working with air-gapped customers. The behavior was different with the Docker backend. But, with standard edition, here is what happens. The customers have access ...
9 months ago in Instana / Self Hosted 0 Under review

Alert Suppession with multiple NOT conditions is not working as expected

Alert Suppression with multiple NOT conditions in INSTANA is not functioning as expected. When configuring suppression rules that include more than one NOT condition (e.g., NOT tag1=value1 AND NOT tag2=value2), alerts are still being triggered for...
5 months ago in Instana / Alert 0 Under review

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