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Showing 33

Allow Probes to add dynamic custom fields to alerts in Watson AIOps that are visible in the details section.

n Netcool OMNIbus, it was possible to manually create new fields in the database (alerts.status) via insert operations, and then populate them through Probe rules. This allowed operators to enrich events with custom business-relevant data directly...
about 1 month ago in AIOps Integrations 0 Under review

Enable the customization of fields for alerts coming from Instana in Watson AIOps, so that custom payloads and additional data can be fully utilized in direct integrations.

Currently, when integrating alerts from Instana into Watson AIOps, there is a critical limitation: only a set of predefined fields are transferred, and important custom information contained in Instana's custom payloads is not mapped or visible in...
about 1 month ago in AIOps Integrations 0 Under review

Create an event for the SUSPECT STATE database metric in MS SQL

We need to create an event when the database is in SUSPECT STATE equal to YES and notify this state. https://www.ibm.com/docs/en/instana-observability/1.0.305?topic=technologies-monitoring-microsoft-sql-server In the Instana's event page, we canno...
30 days ago in Instana / Alert 0 Under review

Gateway for Message Bus should support additional fields for Gate.XMLGateway.MessageKey property

If integrating the OMNIbus gateway for message bus with Kafka the property Gate.XMLGateway.MessageKey only supports either the field ServerSerial or ServerName.https://www.ibm.com/docs/en/netcoolomnibus/8.0.0?topic=file-properties-command-line-opt...
5 months ago in AIOps Integrations 0 Under review

Expand Instana Severity Levels to match with Netcool Omnibus and other AIOps Event Management.

Dear IBM Instana Product Team, As a customer currently using IBM APM V8 alongside IBM Instana for application performance monitoring, we appreciate the robust capabilities and insights provided by Instana’s monitoring platform. However, we have id...
about 2 months ago in Instana / Alert 0 Under review

Request for improvement of EIF Probe Event Format

Environment: Netcool OMNIBUS 8.1, EIF Prove 1.13.0 After updating EIF Prove from 1.13.0 to 1.14.0, some of the triggers went wrong. We figured out that it was caused by APAR( IV03958 , IV75418 ) included in EIF Prove 1.14.0. Since customers has al...
8 months ago in AIOps Integrations 0 Under review

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
5 months ago in Instana / Alert 2 Under review

Topology REST API for the Service Now

We need to expose the Topology REST API for the Service Now team to consume. However, the authentication of the API is limited to HTTP Basic, and current the only available username/password pair is from a K8s secret. As confirm by this support ti...
7 months ago in AIOps Integrations 0 Under review

Enable Events, Alerts, and Dashboards for OracleDB Custom Polling Metrics

Currently, Instana does not support creating Events, Alerts, or Custom Dashboards based on the OracleDB custom polling metrics documented here: Monitoring OracleDB. Several of our clients who use OracleDB have requested the ability to leverage the...
28 days ago in Instana / Alert / Sensor 1 Under review

Need to be able to define Adaptive Smart Alerts against Endpoints

While Adaptive Monitoring against Services is useful, there are many cases where it can miss key problems that are happening. Sometimes, only specific URLs are being impacted. Since the data is being aggregated to the service level, those problems...
about 1 month ago in Instana / Alert 1 Under review