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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 661 of 6246

Re-trigger SNOW ticket creation for the AIOPs incidents or events missed SNOW tickets in case of any failure

In case of any AIOPs incident or an event missed with SNOW ticket creation due to any long period of outage or any other reason, We expect AIOPs to retrigger SNOW ticket creation so that no eligible ticketing event misses SNOW ticket creation. Sam...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

Acknowledge popup on successfull custom actions

Our customer relies heavely on custom actions from a custom view in the Alert viewer: to send emails, to create ServiceNow tickets, to set values on alert fields... Most of the time, actions terminate successfully. So, the popup window is mostly i...
28 days ago in IBM Cloud Pak for AIOps 1 Planned for future release

Clicking on an html field in alert view opens the URL directly

Our customer needs an efficient way for opening a ServiceNow ticket from their ServiceNow html field in their custom CP4AIOps view. Currently, only using a mouse with special buttons (3rd middle button) or opening the custom menu, provide with the...
28 days ago in IBM Cloud Pak for AIOps 1 Needs more information

Display ServiceNow Incident number for AIOps incidents in Incident View

It would be beneficial to the operations team to quickly check the corresponding ServiceNow incident numbers for AIOps incidents in Incident view. It would also help identify quickly if any AIOps incidents missed ServiceNow incident creation and t...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Support for multiple ingress controllers in a multi instance setup deployed on a single cluster

There are two instances of CP4AIOps in a single cluster using namespace segregation. But, it uses same IP for the cluster to connect into. The requirement is to see if we can have multiple ingress controllers to support this. This will allow IP le...
29 days ago in IBM Cloud Pak for AIOps 0 Under review

JDBC gateway supporting PostgreSQL database

GSMA accounts are requesting Netcool to integrate to PostgreSQL database. PostgreSQL also known as Postgres, is a free and open-source relational database management system. Many accounts are looking to integrate to postgressql. I see Netcool impa...
about 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

Provide full list of images used for each version of CP4AIOps

I am submitting this request on behalf of Bank of America. Every time IBM development delivers a new version of NOI or Cloud Pak for AIOps, BofA is required to download the images into their internal Artifactory to run security scans on those imag...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Add the User ID to logging of denied direct accesss to a restrircted page through a URL.

Using the process to open a specific page in DASH directly, including login detail in the URL:https://www.ibm.com/support/pages/how-launch-page-ibm-jazzsm-dashboard-application-services-hub-dash-without-providing-login-credentials If a user doesn'...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Modify the time span between alert clearance and alert deletion and trigger policy when an alert is deleted

Background In the current IBM AIOps , alerts that reach the cleared state are automatically deleted after approximately 2 minutes.While this default behavior helps optimize database performance, it lacks flexibility for environments that require l...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

New type of policies that replace the Temporal Triggers in Netcool/OMNIBus

Background During the migration of Aggregation ObjectServer triggers from Netcool/OMNIbus to IBM AIOps, a critical gap has been identified. The existing temporal triggers in OMNIbus—which execute periodically after a defined time interval to evalu...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review