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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 168 of 6180

Treat Call and Trace metrics like any other time-series metrics

Regarding Application & Trace Data Retention policy, we claim that “Accurate metrics of applications, services, and endpoints are kept for 31 days.” After looking into this in detail, I have made the following observations: Call metrics with 1...
8 months ago in Instana / Application perspectives 1 Future consideration

Accommodate multi-tier MSP model - Distributor-Partner-End Customer

Ingram Micro is looking for the capability to manage public cloud costs at their Org level (root), partner level (intermediate), and end customer level. Right now they're offering Cloudchekr free of charge to their partners for AWS, but charging t...
8 months ago in Cloudability / Cloudability MSP 0 Not under consideration

nco_p_message_bus : Support for new line characters which is removed in version 22

HI IBM team, We would like to request an enhancement or you can called feature reintroduce for the IBM Message Bus Probe. In version 22, support for the new line characters was removed, which was impacted our multiple notification system where mes...
9 months ago in AIOps Integrations 0 Under review

ServiceNow Mapping Update

We are looking to have a fully customizable mapping panel for the ServiceNow integration. Currently, there are a few fields that are mapped outside of the integration field, so we have no control over them. We would like this mapping field to be s...
4 months ago in AIOps Integrations 0 Under review

I would like to have an integration feature to the BMC Remedy Helpdesk which is now moving into the Helix system

The BMC Remedy Helpdesk Netcool gateway is available for many years and serve many Netcool clients. BMC is releasing a new version which is part of their new Helix system.
4 months ago in AIOps Integrations 0 Under review

Need to be able to observe all events applied to Infrastructure map

Dear Colleagues, our customer is using Infrastructure map for wall screen monitor. And they ask for ability to map all events on the zones/pilars of Infrastructure map. At the moment it looks like if something happens with pod, or application cust...
5 months ago in Instana / Application perspectives 3 Future consideration

Place holder for "offline" Event types

We have created alert based on "Offline" event, if a service goes down. But we need to insert a "place holder" so that it shows us what is the service which went offline in subject line or heading. This will help us identifying quickly what servic...
about 1 year ago in Instana / Application perspectives 1 Functionality already exists

Generic Webhook integration for ticketing

The existing integrations for external incident management systems are a bit thin. Essentially only ServiceNow is available. To make AIOps minimally useful in an environment where operators are using a corporate Incident management system, not AIO...
9 months ago in AIOps Integrations 0 Under review

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
about 1 year ago in AIOps Integrations 1 Planned for future release

Integration with Datadog for Metrics

Currently the platform has OOB integration with Datadog for alarms and events. However, Datadog also sends Metrics for example from Okta for denied logins, etc. which cannot be captured for correlation for generating an anomaly.
5 months ago in AIOps Integrations 0 Planned for future release