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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Add incident creation policies based on a specified number of alerts

Administrators should have the ability to create incident policies that specify conditions on number of alerts associated to an incident. For example, if incident policies are triggered only off of alert severity, a large number of incidents could...
8 months ago in IBM Cloud Pak for AIOps 1 Future consideration

Correlate events with a change (recorded in SNOW, Remedy) OOTB

US FSM customers are requesting the ability to ingest change data and correlate events in Netcool / CP4WAIOps to that change. There are a variety of ways to represent this in our tools, but BofA / Morgan Stanley in particular are looking for a sta...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

ServiceNow Observer Support for Utah version of ServiceNow Cloud.

Current ServiceNow observer doesn't officially support Utah version of the observer. Please add required support for Utah version.
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Allow right click action in Alerts page to escalate an alert or group of alerts into an incident

In CP4AIOps 4.3, incidents can only be created off of certain policies created under Automations. If an operator has subject matter expertise on specific alerts and knows they should be escalated to the level of an incident, they should be able to...
8 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Edit name of resource group after it's created

Once you create a resource group for topology resources in the UI, you can't go back and edit the name of the resource group. If you have to change the name of the resource group for a variety of reasons, you have to recreate the resource group fr...
8 months ago in IBM Cloud Pak for AIOps 0 Future consideration

When DataType detects a DB Type change should show a sign e.g. an exclamation point to indicate the required D.T. refresh

When DataType detects a DB Type change and updates the data in DataType (for instance from Oracle NUM16 to NUMBER) and data in the DataType changed from Integer to Float, it should show an exclamation point to indicate that DataType has detected D...
about 5 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Messagebus probe should verify OAUTH token when acting as provider

When acting as provider for a webhook, the provided OAUTH token (via keycloak) is not verified. To enhance security the token (Authorization Bearer) should be verified against the resource server (i.e. keycloak). Example: We are using the messageb...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

RBAC for IBM Runbook Automation (RBA)

Why is it useful? - This would make the RBA more secure, scalable, robust, and enables secure self-service automation capability. Who would benefit from it? - All customers of IBM Runbook Automation would benefit from this, particularly security c...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Upgrade the use of EWS to Graph API

Microsoft is urging everyone to move away from the current EWS API and instead use the Graph API due to security concerns.
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Add AI transparency for similar incident application

For (AI) transparency reasons we like to see KPIs about the assignment of tickets to AiOps incidents in terms of quantity/quality. E.g. visualize how many tickets have been retrieved for an incident and how "similar" these tickets are (?? quality ...
8 months ago in IBM Cloud Pak for AIOps 1 Future consideration