Cloud Management and AIOps


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Showing 561

Be able to set priority in the Service Now integration (alert channel)

We currently set priority, it seems, in an arbitrary manner. However, its seems that the priority in SNOW is actually based on two other fields: business impact and urgency. This request is to be able to set an impact and urgency field on SNOW ale...
9 months ago in Instana / Alert / Integrations 2 Delivered

Be able to set various fields in the Service Now integration

Currently, we can open a SNOW ticket via our SNOW alert channel. But there is no way to set certain fields (like Category and Assginment Group). This request is to be able to set these certain fields.
9 months ago in Instana / Alert / Integrations 2 Delivered

Ensure when an incident/issue no longer exists, we send a 'close' to Service Now

Right now our SNOW integration only opens tickets in SNOW. But when an incident/issue no longer exists, we should also send the corresponding 'close' to Service Now.
9 months ago in Instana / Integrations 2 Delivered

Support for NGINX 1.25 Alpine tracing on K8s/OCP

Right now support is available up to 1.24 alpine. We would need support for 1.25 alpine to trace calls going through the NGINX running on K8s/OCP
11 months ago in Instana / Tracing 1 Delivered

Compatibility for Java Profiling/Profiling on IBM Power (specifically on Linux)

This would be useful as it gives Power users (Dillards specifically which is a deal size of 108,480) access to java profiling for specific insights that they are looking for into the code. This is a dealbreaker request for them. Thank you for cons...
about 1 year ago in Instana / IBM Power 2 Delivered

Enable support for TibcoBW metrics

Canadian Tire is currently using 8 technologies to support business critical application. Instana supports TibcoEMS, Oracle, AzureFunction and remaining listed above are not supported leaving client without the observability in this area of their ...
over 1 year ago in Instana / Java / Sensor 0 Delivered

Lack of Request & Response Samples in API Document

We need "Request Samples" and "Response Samples" for all methods in the Instana API documentation on https://instana.github.io/openapi/ For example, the sample request body for POST and PUT methods, the responses returned by the methods etc. Then ...
over 1 year ago in Instana / Common 0 Delivered

nginx v29 support needed

Customer had to upgrade NGINX to v29 due to security issues. We need to speed up release for v29 because its not supported by the latest Instana version. Due to this reason customer has lost some monitoring abilities for their critical systems. Cu...
over 1 year ago in Instana / Sensor / Tracing 1 Delivered

PHP 8.X support for aarch64 based processors

2 customers with PHP are using the AWS Gravitron processors which are of aarch64 processor. We need PHP support for them.
over 1 year ago in Instana / PHP 2 Delivered

Alert on New Agent Registration at the SaaS Backend

The Customer needs to control the Instana Agent "one-liner installer" which is public information. In that sense, every user that has according permissions, can register a new agent against the Instana Backend. To avoid unwanted agent sprawl the c...
over 1 year ago in Instana / Agent / Alert 0 Delivered

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