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Pinned ideas

PINNED Configure maintenance flyouts
User interface settings include the option “Show maintenance notes”. How can I as onprem-backend administrator configure and switch on such flyouts to inform my users about upcoming maintenance?

Instana

Showing 213

Add support for Redis setup in cluster mode

Add s upport for clustering in Redis in Instana collectors
3 months ago in Instana / Extend Domains / Platform Coverage 2 Delivered

IsBank wants Instana to support Oracle ODP (Oracle.DataAccess.Client) library version 4.122.x and above. Current support is 4.121.

We are experiencing some problems in monitoring the card system side, one of our most critical systems, on Instana. While the Oracle ODP (Oracle.DataAccess.Client) library version on the relevant servers is 4.122.1, Instana supports 4.121.2 and be...
4 months ago in Instana / Extend Capabilities 3 Delivered

Logs of span rate limiting should be write in INFO level in agent.log to detect it worked.

Instana manual explains as following; > If you see logs like Suppressed spans due to high number of short or Discarded span due to queue overflow in the agent log, it means that the Java tracer experienced heavy load on span processing. The des...
4 months ago in Instana / Agent / Logging / Tracing 2 Delivered

Support Akamai authentication NodeJS module

Akamai requires that you use their own NodeJS module for authenticating to use their APIs - https://techdocs.akamai.com/developer/docs/authenticate-with-edgegrid I'm requesting that the official Akamai module gets added to the supported third part...
4 months ago in Instana / Synthetic 2 Delivered

Would like to define Warning and Critical threshold ranges within a single Event or SmartAlert

If a customer wants to create both a Warning and Critical threshold for the same underlying metric, they create either 2 Smart Alerts or 2 Events. For example, create a Warning Event when CPU usage is between 80% and 90% utilization and Critical E...
5 months ago in Instana / Alert 2 Delivered

From the “Instana trial” start mail, make access to “Instana dashboard” easy to understand.

The problem in this case is that when a customer applies to use “Instana trial” and actually tried to use it, they do not know where to access it. The contents are as follows. Follow the link below to apply for access to the 14-day Instana trial. ...
5 months ago in Instana / Common 0 Delivered

Need ACE OTEL traces to correlate to the proper ACE infrastructure

I'm working with a customer that has deployed ACE with OpenTelemetry tracing on traditional servers. When we diagnose problems and drill into the traces, the link from the trace to the Infrastructure links to the Host Agent for the ACE server. Thi...
5 months ago in Instana / ACE/IIB 2 Delivered

Personal API Token with same rights than the user to whom the token belows

We have been told by Instana support that users allowed to create their personal API tokens can access through the API to data that they have forbidden to access through the User Interface, which would seem to not be coherent at all. I would like ...
6 months ago in Instana / Access Control / Real User Monitoring / Synthetic 2 Delivered

RPC call in Instana is not capturing http status code

http code for WCF is mapped as RPC calls in Instana UI and same has been confirmed in the support ticket, we would like to get correct mapping for all http codes in WCF.
6 months ago in Instana / .NET 4 Delivered

Springboot-Sensor: Datastore connections to be monitored

Hello, the "jboss as"-sensor collects information about connections to datastores and provides it on the related dashboard (see example on attached screenshot).We need the same for springboot, therefore please add the capability to springboot-sens...
7 months ago in Instana / Extend Capabilities / Sensor 2 Delivered