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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
7 months ago in IBM Cloud Pak for AIOps 5 Planned for future release

For incident and alert lists create an export to csv option.

When attempting to address a recurring/common issue its helpful to be able filter alerts/incidents, export to csv and create pivot tables to summarize changes required.
11 days ago in IBM Cloud Pak for AIOps 0 Submitted

Integrate Cognos Analytics into JazzSM DASH

Please provide a proper solution to integrate Cognos Analytics into JazzSM DASH. The integration shall provide the following features: - SSO - Session Timeout handling in JazzSM As IBM is propagating Cognos Analytics as a replacement for "WebGui M...
21 days ago in IBM Cloud Pak for AIOps 0 Under review

customize the email font or attach an image using email notification connector

customize the email font or attach an image using email notification connector
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
over 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

Bi-Directional Gateway b/w 2 instances of AIOPS for HA/DR

It would be very useful if there exist a Bi-Directional g/w between 2 instances of AIOPS to have a active-active pair.
12 days ago in IBM Cloud Pak for AIOps 0 Submitted

Support for one objectserver to serve as data source for multiple AIOPS via Connectors

If we have one netcool objectserver which is injecting alarms in one AIOPS, currently is can not send to another instance which could be helpful in maintaining Active-Active setup.
12 days ago in IBM Cloud Pak for AIOps 0 Submitted

Export and Import Al Model across CP4AIOps instances

Current Situation: CP4AIOps uses various AI models for tasks like anomaly detection, event grouping, and incident prediction. These models are typically trained and optimized within a single CP4AIOps instance. There's limited information about dir...
12 days ago in IBM Cloud Pak for AIOps 0 Submitted

Custom event fields mapping - Netcool Probes (without dependency on ObjectServer)

Implementing this feature would significantly enhance CP4AIOps' ability to ingest and process diverse event data, particularly in environments where direct probe integration is preferred or where ObjectServer is not used. It would provide more fle...
12 days ago in IBM Cloud Pak for AIOps 0 Submitted