Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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filter out the ServiceNow import data based on user-defined filter criteria" in Netcool ASM ServiceNow observer

We would like to define filter criteria for the data that gets imported in ASM from ServiceNow observer.
about 4 years ago in IBM Cloud Pak for AIOps 2 Planned for future release

Probe to connect to mailbox using Graph API

We have a requirement to monitor the mailbox and generate the alert. As per the current Probe functionality it only supports Microsoft EWS API to connect to mailbox. Barclays does not support EWS any more, it only supports Graph API. Also EWS is g...
over 1 year ago in IBM Cloud Pak for AIOps 0 Planned for future release

Request to be able to get a list of all currently active users in WebGUI from CLI

From CLI to be able to generate a list of all the active users currently in WebGUI. A list of all currently active users would be added to a log when run or when scheduled. Allowing the Admins to see and log who was online and when.
over 4 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Support for Over 1000 Grouping Rules Under IBM's Scope-Based Grouping Mechanism with Telus Customization

The 1,000 grouping rules have been established by the business team based on their expertise and understanding of events within their technical domain. These rules help identify real problems, reduce noise from events, and prevent the creation of ...
10 months ago in IBM Cloud Pak for AIOps 0 Under review

Event Manager - Have the ability to update 'Senders' name in communications

Hi, As per support ticket TS003773566, we are experiencing a low response rate from potential candidates after they receive the communication (an email) from Event manager inviting them for an interview. The sender's name is 'SystemIntegration'. T...
about 5 years ago in IBM Cloud Pak for AIOps 1 Not under consideration

Provide detailed user and usage statistics to satisfy internal audit requirements

Need to know detailed user metrics such as the last log on date, product metrics showing hourly and daily usage of the product for justification and audit. A way to look at usage trends and the number of concurrent logins over a trend. Ability to ...
over 10 years ago in IBM Cloud Pak for AIOps 7 Not under consideration

Optimise Edgetype mapping on ServiceNow Observer

in ServiceNow Observer, there's need for a bit more intelligence in picking the right default edgetype for relationships .but there seem to be better alternatives Edgetypes available, some relationships are being set to "connectedTo" when there se...
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

we need feature to select alerts and export them to excel file

When we have several alerts on the same device or location we generate a report/excel file with all the related alerts and attach it to the Remedy Incident. Right now we have to do it manually. So we need feature to select alerts and export them t...
almost 2 years ago in IBM Cloud Pak for AIOps 1 Functionality already exists

Export Alerts and Incidents through one or more kafka channel/topic(s)

To continuously be able to export alerts and incidents to external systems, an export mechanism based on kafka is suggested.
almost 2 years ago in IBM Cloud Pak for AIOps 0

ASM ITNM Observer should support Node to Node links

Currently ASM ITNM Observer shall bring in port to port level or Interface to Interface level link connectivity from ITNM Topology to ASM Topology but do miss the Node to Node or Chassis to Chassis level inferred connections. So ASM ITNM Observer ...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

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