Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
10 months ago in IBM Cloud Pak for AIOps 6 Planned for future release

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
almost 2 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Extract information from the rules generated by the temporal training

Hello,Through the AIOps interface, we can view how a specific temporal rule was generated, including the information about the alerts that were grouped and the frequency at which they were found. However, in a scenario where, for example, tens of ...
8 months ago in IBM Cloud Pak for AIOps 1 Needs more information

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Collapsible bottom panel on Incident > Affected Resources tab

In an Incident, the Affected Resources tab has a bottom panel which is not collapsible and leaves very little room to examine the topology graph.
5 months ago in IBM Cloud Pak for AIOps 1 Future consideration

JDBC gateway supporting PostgreSQL database

GSMA accounts are requesting Netcool to integrate to PostgreSQL database. PostgreSQL also known as Postgres, is a free and open-source relational database management system. Many accounts are looking to integrate to postgressql. I see Netcool impa...
7 months ago in IBM Cloud Pak for AIOps 2 Future consideration

Cloud pak for AIOps API support to update alert activity

Hi Team, We want to update the alert activity comments using API. The customer is looking for similar functionality like Netcool journal to update using API
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Bring ITNM Topology Collections to AIOps

We are currently not sending ITNM Topology collections to AIOps, which is hindering some correlations due to the lack of the necessary collections in AIOps.
2 months ago in IBM Cloud Pak for AIOps 1 Future consideration

Ability to use different service ID's for LDAP/IMPACT

Need ability to use different LDAP BindDN ID/pswd on all components (DASH WebSphere, IMPACT, Cognos). IMPACT user is also impacted with having to match the LDAP user. The Bank is required to rotate the passwords on yearly basis and trying to avoid...
19 days ago in IBM Cloud Pak for AIOps 0 Under review

Please add Traditional Chinese support in Similar tickets

We have several AIOps customers in Taiwan, their tickets content are Traditional Chinese, but AIOps still doesn't support Traditional Chinese, so the AIOps can't help in this ticket resolution area, customer complains very mcuh and ask IBM to supp...
20 days ago in IBM Cloud Pak for AIOps 0 Under review

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