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IBM Cloud Pak for AIOps

Support deprecation of Basic Authentication for ServiceNow

See: https://www.servicenow.com/community/itsm-articles/review-basic-authentication-account-security/ta-p/3555125 Basic Auth is being phased out. Provide alternative authentication mechanisms for the ServiceNow connector.
about 2 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Improve the Alert Contextual Menu user interface by adding scroll support, proper layout structure, and clear navigation cues so users can easily view and navigate all available filter options.

In the Alert Contextual Menu, the list of available filter options does not display a scroll bar and lacks proper indentation or visual navigation cues between sections or pages. As a result, only a subset of available filters is visible at any gi...
4 months ago in IBM Cloud Pak for AIOps 0 Under review

Enable configuration of custom certificate duration and allow Cloud Pak for AIOps 4.x to use ClusterIssuer/Issuer for all application-managed certificates instead of self‑signed certs.

Regulated enterprises commonly enforce strict PKI policies that prohibit self‑signed certificates and enforce fixed certificate validity durations (e.g., 17520h / 2 years).Currently, CP4AIOps 4.x generates certificates using internal defaults that...
7 months ago in IBM Cloud Pak for AIOps 0 Under review

Add Support for IBM Instana EUM JavaScript Integration in JazzSM DASH/WebGUI

Provide a supported and upgrade-safe mechanism for JazzSM DASH/WebGUI administrators to inject a customer-defined JavaScript snippet into the <head> section of every WebGUI/DASH page. The requirement is driven by the need to integrate IBM In...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
almost 3 years ago in IBM Cloud Pak for AIOps 0 Future consideration

More options to setup conditions for triggering policies

We have a few automations in place and in development which must be triggered by specific actions on AIOps, which are currently not supported by the application. Right now, we need to trigger the policy for each and every alert update, and then ch...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Allow customization of success and error messages for right-click tools in Web GUI

Currently, when executing a right-click tool from the alert Viewer in Netcool/Web GUI, the framework displays generic success or error messages based on the execution result. It would be very useful to provide the ability to define custom success ...
3 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Expand supported limit of concurrent users in the UI

We have a large operation currently relying on Netcool's WebGUI. It is a large telecom company with a network of continental proportions. The operations and other teams that frequently accesses the UI to view alarms are currently around 100 concur...
almost 2 years ago in IBM Cloud Pak for AIOps 2 Planned for future release

Add capability for "rules" in topology to be run manually

Add capability for the "rules" in "topology" to be run manually for debugging reasons. now. it only runs at the end of a job. but some jobs run for hours. e.g. itnm..but the data is already in the resource json. so the rule should be able to run w...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Need OOTB Observer in IBM AIOPs for NetBrain platform for Topology and Inventory data injestion

Last week we have ( IBM SWAT and Account team + Leidos ) successfully competed AIOPs Demo and POC to NASA. Leidos ( https://www.leidos.com/ )is IBM BP in US for AIOPs indirect sell in US federal and defense market. NASA liked the overall AIOPs sol...
5 months ago in IBM Cloud Pak for AIOps 0 Future consideration