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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Netcool Operations Insight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should

Netcool Operations Insgight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should. The audit fails at my client Bundeswehr as only unsecre LDAP can be enabled and due to CASE TS017137811 is not supported...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

User-friendly feature needed: GUI-based preexisting setup/config clone to create new

AS-IS: each new custom setup (incl. observer job config, policy, etc.) we have to manual enter all para one by one. Desired TO-BE: ================= Target use case (NOT limit to, but same principle cross over): #1. Define > Integration (Incl. ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

ELK and Instana Deep Link in Slack is required to make SREs and Developers analyze the incident easier

Due to the difficulty of understanding Alert details in AIOps Console,it can help SREs and Developers to add ELK link and Instana link in the Alert Details in AIOps console to Slack channel as Deep Link. This can make SREs and Developers analyze t...
over 1 year ago in IBM Cloud Pak for AIOps 2 Planned for future release

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Support for Over 1000 Grouping Rules Under IBM's Scope-Based Grouping Mechanism with Telus Customization

The 1,000 grouping rules have been established by the business team based on their expertise and understanding of events within their technical domain. These rules help identify real problems, reduce noise from events, and prevent the creation of ...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Support for OAuth for topology observers like Dynatrace

Since customer security doesn't allow basic authentication or direct API token bases authentications, customer is updating Dynatrace API authentication to support OAuth using centralized FedSSO token provider. this toke in expires every hour. Curr...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Provide fixed relative positioning for vertices in the topology templates

It is essential to be able to provide the functionlaity in the AIOPs topology building templates to fix the positioning of the vertex and thier neighbouring vertex. The vertex when positioned via the drag-and-drop function during the template buil...
9 months ago in IBM Cloud Pak for AIOps 1 Planned for future release

Story(Incident) in UI should be able to suggest recommendation based on selected Alerts by Generative AI(WatsonX)

The Key use case of IBM Cloud Pak for Watson AIOps, “AI Manager” is Proactive Incident Detect & Diagnose by leveraging AI(ML) technology. Story(Incident) in UI at current version, 3.7.x of AI Manager suggests top 3 Alerts which are related to ...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration