Cloud Management and AIOps


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All configuration items involving Alerts should allow the usage of all fields from the Alert schema including custom fields

AIOps enables the extension of the alert schema with custom fields and these should be able to be used in the configuration of the system. This would include: In the "Add Menu Item" dialogue All fields should show in the list of columns selectable...
about 1 year ago in IBM Cloud Pak for AIOps 0 Under review

Provide a "Dark Mode" theme for the User Interface

Heavy and regular use of the AIOps User Interface should adapt to modern UI practices and include the option of a "Dark Mode" across the product.Operations teams work 24/7 and will have preferences for display based on time-of-day as well as for u...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Cloud pak for AIOps API support to update alert activity

Hi Team, We want to update the alert activity comments using API. The customer is looking for similar functionality like Netcool journal to update using API
8 months ago in IBM Cloud Pak for AIOps 0 Under review

More granular authorisation to execute impact policies via the REST API

As of Impact 7.1 Fix Pack 23, Impact policies can be triggered using the REST API. This is great and we have some use case where our Netcool users could benefit from this feature. Unfortunately, a user must have the impactAdminUser role to access ...
11 months ago in IBM Cloud Pak for AIOps 0 Under review

Enhance Alert API to support filtering based on alert attributes rather than being limited to only AlertID

Currently, the Alert API allows filtering only by AlertId. This creates inefficiency when building custom automations, since retrieving alerts based on specific fields (e.g., incidentid, alert fields like technology,sitename etc.) requires multipl...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Would like an API call to write to the alert details timeline

currently only users can add to the timeline via the UI. We would like to provide additional information from our impact automations and present it in this area. Please provide an API to do this.
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Enable High Availability (Multi-Replica) Support for noi-webgui StatefulSet in Cloud NOI Deployments

Current Issue: The noi-webgui component in IBM Netcool Operations Insight (NOI) cloud deployments runs as a StatefulSet with only 1 replica, creating a single point of failure that causes service downtime when the pod restarts or fails. Business I...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

SNOW connector should support domains (within a ServiceNow instance)

Domain separation allows for the logical isolation of different areas within a single ServiceNow instance. Hence, domains separate data, configurations, and processes within the same SNOW instance. This separation of data is key when multiple enti...
4 months ago in IBM Cloud Pak for AIOps 0 Under review

Supergroup parent should Inherit of Journals from merger groups' parent event

Currently, when a supergroup is created, it doesn't have journal from the merged group's parent events. Lots of customers populate custom fields of parent events based on probable cause or first event in the groups. In absence of complete informat...
about 1 year ago in IBM Cloud Pak for AIOps 0 Under review

Incidents raised by AIOps should raise or lower priority if later Alerts meet the requirements to do so

Operations teams expect that the priority of Incidents generated and reported by AIOps to reflect the current priority of the underlying issue, not the priority of the issue at the time of Incident creation. Currently, an Incident is raised at a s...
8 months ago in IBM Cloud Pak for AIOps 0 Under review

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