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Status Planned for future release
Workspace SevOne
Created by Guest
Created on Feb 10, 2023

SevOne only has single Severity option for Custom Polling Policy

Need to adjust Severity for different thresholds within a policy.  Example:  >=70 Major, >=85 Critical.

Idea priority Medium
  • Guest
    Jul 19, 2023

    I actually see this as an issue on multiple levels. For one, you now have two policies to manage, instead of one. Additionally for a device have CPU issues, where it reaches critical utilization, you now have 2 alarms, potentially 2 tickets. Ideally a policy would allow multiple triggers so that at 71% the alarm is of severity major, and at >85 the alarm is updated to severity critical. You have 1 alarm instead of 2.

    Less policies to manage.

    Lower number of tickets.

  • Admin
    Ryan Wilson
    May 19, 2023

    At a glance, this looks like something that a SevOne administrator would do as part of their day job.

    If I've misinterpreted this, please describe the problem in greater depth. What are you trying to do? What are you unable to do? What is the value in being able to do that thing?