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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 273 of 6153

Ensure alerts are reliably delivered even during temporary outages

Hi, At the moment when an event triggers an alert the channel doesn't guarantee delivery of the message or action and it even doesn't log what has happened of if anything happened at all. Therefore we request to improve Instana’s alerting mechanis...
about 13 hours ago in Instana / Alert 0 Submitted

Add audit trail logging for Instana alert channel

Hi, While implementing Instana at a banking IT data center in Germany we discovered the need for logging the alert channel interactions that have happened. The automation framework already provides such an action history. We need exactly that for ...
about 13 hours ago in Instana / Alert 0 Submitted

Create an event for the SUSPECT STATE database metric in MS SQL

We need to create an event when the database is in SUSPECT STATE equal to YES and notify this state. https://www.ibm.com/docs/en/instana-observability/1.0.305?topic=technologies-monitoring-microsoft-sql-server In the Instana's event page, we canno...
about 1 month ago in Instana / Alert 0 Under review

Automatic event creation for process alerts

We are looking for a solution to employ a predefined list of Processes on the agent config and would need an event for "process down" created if the Instana server detects that process metrics came in from a host at any point and maintain that sta...
7 days ago in Instana / Alert 0 Submitted

Support for custom scripts to generate alerts with scheduling in Instana.

The Instana capability would consist of providing an option to associate a custom script with a host or any other element, along with a scheduler that runs the script at a defined interval. Depending on the script output, an alert event could be g...
4 months ago in Instana / Alert 1 Submitted

Expand Instana Severity Levels to match with Netcool Omnibus and other AIOps Event Management.

Dear IBM Instana Product Team, As a customer currently using IBM APM V8 alongside IBM Instana for application performance monitoring, we appreciate the robust capabilities and insights provided by Instana’s monitoring platform. However, we have id...
2 months ago in Instana / Alert 0 Under review

New ITNM Collector to collect topology from Huawei NCE R21 (EMS)

Customer is planning to deploy ITNM v4.2.0.21 to pull the topology from below Network Management System (NMS). This topology data will then be collected by IBM AIOps observer. Vendor: Huawei Name: NCE R21 Technology: DWDM Protocol: REST API New co...
26 days ago in Tivoli Network Manager 0 Submitted

Dynamic Tag support for process environment variables in actions needed

Hi, We use Webhooks to trigger events in our central alerting console. The messages are then routed to the appropriate team/workflow based on tags which are delivered as environment variables with the process. Currently those environment variables...
about 1 month ago in Instana / Alert 2 Future consideration

Include Process Details in Email/Msteams Alert

1. Currently, in Instana, the alerts we receive via email or Teams do not include information about which process is consuming high CPU. However, when we check the event details within the Instana UI, the specific process name is available. 2. It ...
28 days ago in Instana / Alert 0 Submitted

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
6 months ago in Instana / Alert 2 Under review