Cloud and AIOps


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Alert

Event auto-closing though the threshold is satisfied

When an event is generated for breaching the threshold condition, event is auto-closed by Instana when there is network issue/agent not reporting data. Events should not be auto closed until Instana determines that the issue is fixed and threshold...
about 1 month ago in Instana / Alert Future consideration

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
over 1 year ago in Instana / Alert Future consideration

Instana Auto Incident Closure

The auto-incident closure in Instana is currently working as designed — incidents are generated when an issue occurs and automatically closed once the condition clears or stops recurring. While this is expected behavior by default, it is creating ...
about 1 year ago in Instana / Alert Future consideration

Support for custom scripts to generate alerts with scheduling in Instana.

The Instana capability would consist of providing an option to associate a custom script with a host or any other element, along with a scheduler that runs the script at a defined interval. Depending on the script output, an alert event could be g...
over 1 year ago in Instana / Alert Future consideration

Continuously sending alerts (or expiring alerts) past a defined threshold to avoid overlooking.

We have encountered a critical operational challenge: When a single alert is triggered and then overlooked or ignored, there is currently no built-in capability within Instana to continuously resend or reissue that alert past a defined threshold o...
about 1 year ago in Instana / Alert Future consideration

Expand Instana Severity Levels to match with Netcool Omnibus and other AIOps Event Management.

Dear IBM Instana Product Team, As a customer currently using IBM APM V8 alongside IBM Instana for application performance monitoring, we appreciate the robust capabilities and insights provided by Instana’s monitoring platform. However, we have id...
about 1 year ago in Instana / Alert Future consideration

Application based smart alerts overview that shows tiggered issues

Hi, As we are implementing Instana to monitor a rather big environment with tons of apps, devs, ops and teams, Smart Alerts seem to be a good way to reduce workload due to the generic nature of the configuration. It is unusable though as it is ATM...
6 months ago in Instana / Alert / Application perspectives Future consideration

Show which events were suppressed during maintenance

Dear Colleagues, our customer is heavily using automations for maintenance operations and request for visualisation of events which were suppressed from Incident creation and escalation. It is very useful during troubleshooting to understand if th...
5 months ago in Instana / Alert Future consideration

Instana Recipient List in Email Alert

Instana portal to check the recipient list. The client has raised the importance of having full visibility on who receives the alert without needing to navigate back to Instana, as this enhances transparency and efficiency in their workflow. This ...
over 1 year ago in Instana / Alert Future consideration

Need better alert content

When Events trigger and alerts are send to end users, there is a need to have important information as part of the alert. For example, let's say I setup a threshold to monitor for sustained CPU usage greater than 80%. When the Alert is sent, it is...
6 months ago in Instana / Alert Future consideration

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