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Cloud Management and AIOps


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Enhancement of Instana with Historical Incident-Based GenAI-Powered Recommended Actions and Import Functionality

This request aims to enhance Instana by leveraging historical incident records(tickets) to enable Gen-AI-powered recommended actions.The goal is to import and analyze past incident response data to generate accurate and timely recommendations base...
4 days ago in Instana / Automation 0 Under review

Allow ServiceNow integration test block to use different ServiceNow APIs

At this time, the ServiceNow Integration Test block uses the Scorecards API from ServiceNow in order to do it's testing. This requires the following roles to actually perform the test: snc_platform_rest_api_accessrest_api_explorerMaybe pa_viewer r...
4 days ago in Rapid Network Automation 0 Under review

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
6 days ago in IBM Cloud Pak for AIOps 0 Under review

Retrigger open events after a maintenance window

The use of a maintenance window is to prevent events/issues/alerts during a period which systems, transactions or metrics are expected to go outside the normal range of values/behavior. After the maintenance window, the event/alerts/smart alert sh...
8 days ago in Instana / Alert 0 Under review

extend Netcool OMNIbus message_bus jms transport layer to parse jms header meta data

actually the Netcool Message_Bus probe jms transport layer only parses the jms message payload data, but not the jms message header data. The jms header data contains important information like message-id, timestamps, object-uri, etc. which is imp...
10 days ago in IBM Cloud Pak for AIOps 0 Under review

SLO window size increase

Currently windows size for SLOs is 4 weeks. Considering data retention is 13 months it would make sense to be able to select your window size to any specific size within that period. This would allow to check SLOs and error budgets evolutions over...
11 days ago in Instana / SLO/SLI (STAN) 0 Under review

Update SNMP (Under TRAPD) to accept more SNMPV3 protocols

Within SevOne's SNMPV3 setup, (TrapD) only the following protocols are allowed to accept traps generated by SNMP : DES, AES128, AES192, and AES256. 3DES encryption is not a "supported protocol" to accept generated SNMP Traps inbound into SevOne......
11 days ago in SevOne / Network Management System (NMS) 0 Under review

Enhance Alert and Incident query API to enable filtering in alignment with the User Interface

Enhance the existing Alert and Incident retrieval APIs to include additional filtering conditions Enable the API to query alerts and Incidents using the same set of filters as available in the UI. Get the count of alarms The current API has the fo...
12 days ago in IBM Cloud Pak for AIOps 0 Under review

Support for Over 1000 Grouping Rules Under IBM's Scope-Based Grouping Mechanism with Telus Customization

The 1,000 grouping rules have been established by the business team based on their expertise and understanding of events within their technical domain. These rules help identify real problems, reduce noise from events, and prevent the creation of ...
12 days ago in IBM Cloud Pak for AIOps 0 Under review

Support for OAuth for topology observers like Dynatrace

Since customer security doesn't allow basic authentication or direct API token bases authentications, customer is updating Dynatrace API authentication to support OAuth using centralized FedSSO token provider. this toke in expires every hour. Curr...
12 days ago in IBM Cloud Pak for AIOps 0 Under review