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This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 192 of 6348

Dynamic Tag support for process environment variables in actions needed

Hi, We use Webhooks to trigger events in our central alerting console. The messages are then routed to the appropriate team/workflow based on tags which are delivered as environment variables with the process. Currently those environment variables...
2 months ago in Instana / Alert 2 Future consideration

Instana agents count metric not available in Smart Alerts

From customer: While attempting to create an alert to monitor the metric "Count (Number of reporting Instana Agents)", we noticed that this metric is not available under: Infrastructure → Create Smart Alert → Metric → Select metric, Interestingly,...
3 months ago in Instana / Alert 1 Not under consideration

When a JIRAKEY of Project is updated on JIRA side, TPro Breaks link for all work items in that Project. Which causes users to Delete all the Work Items in Tpro and reimport them back in TPro.

It will eliminate manaul effort required to perform cleanup of broken link entities and re-importing of JIRA entities. Tpro should automatically update the old entity link URL for the project by updating the URL itself to align with updated URL on...
26 days ago in Targetprocess / ADO/JIRA Integration 0 Submitted

Ensure alerts are reliably delivered even during temporary outages

Hi, At the moment when an event triggers an alert the channel doesn't guarantee delivery of the message or action and it even doesn't log what has happened of if anything happened at all. Therefore we request to improve Instana’s alerting mechanis...
26 days ago in Instana / Alert 0 Submitted

Add audit trail logging for Instana alert channel

Hi, While implementing Instana at a banking IT data center in Germany we discovered the need for logging the alert channel interactions that have happened. The automation framework already provides such an action history. We need exactly that for ...
27 days ago in Instana / Alert 0 Submitted

Include Process Details in Email/Msteams Alert

1. Currently, in Instana, the alerts we receive via email or Teams do not include information about which process is consuming high CPU. However, when we check the event details within the Instana UI, the specific process name is available. 2. It ...
about 2 months ago in Instana / Alert 1 Future consideration

Allow notifications for errors in Jira integration messages log

Currently there is no way to get notified if something fails to sync in the Jira integration. There should be a way to set a notification email or be able to access the logs via API so the admins can proactively act on any errors before hearing ab...
about 2 months ago in Targetprocess / ADO/JIRA Integration 0 Future consideration

Enable Events, Alerts, and Dashboards for OracleDB Custom Polling Metrics

Currently, Instana does not support creating Events, Alerts, or Custom Dashboards based on the OracleDB custom polling metrics documented here: Monitoring OracleDB. Several of our clients who use OracleDB have requested the ability to leverage the...
about 2 months ago in Instana / Alert / Sensor 1 Under review

Automatic event creation for process alerts

We are looking for a solution to employ a predefined list of Processes on the agent config and would need an event for "process down" created if the Instana server detects that process metrics came in from a host at any point and maintain that sta...
about 1 month ago in Instana / Alert 1 Functionality already exists

Feature to convert "Global smart alert" to "Application smart alert" when we do it from application perspective !!

For instance, if we have a global smart alert for 404 errors with a static threshold of 5%, and there are 50+ applications that require different thresholds, the ability to convert the global smart alert to an application smart alert from within t...
about 1 year ago in Instana / Alert 1 Not under consideration