Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 574 of 4954

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
3 days ago in IBM Cloud Pak for AIOps 0 Submitted

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
3 days ago in IBM Cloud Pak for AIOps 0 Submitted

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
3 days ago in IBM Cloud Pak for AIOps 0 Submitted

Mechanism to prevent the same instance of a widget from repeatedly sending requests when there is no response to a previous request

Currently, DASH triggers multiple GET requests from widgets to the corresponding datasets, driven by an update timer. However, when a request does not receive a response, DASH lacks a mechanism to stop repeated requests from the same widget instan...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

The alerts priority in an AIOPs incident (hence the root cause) should change as there are more alerts received after the incidents has been created.

In practice, events may still come after the Incident has been created, and the priority has been assigned. The later alerts might be the root cause. So the Incidents prioritisation and root cause analysis should be triggered as there are more ale...
17 days ago in IBM Cloud Pak for AIOps 1 Under review

Managing policies through APIs

The temporal training resulted in a really large set of insights, with over 50 thousand results. As the operators review the generated policies, we need enable, disable, or achive policies frequently. However, doing that through the UI is really t...
5 months ago in IBM Cloud Pak for AIOps 1 Planned for future release

More options to setup conditions for triggering policies

We have a few automations in place and in development which must be triggered by specific actions on AIOps, which are currently not supported by the application. Right now, we need to trigger the policy for each and every alert update, and then ch...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Expand supported limit of concurrent users in the UI

We have a large operation currently relying on Netcool's WebGUI. It is a large telecom company with a network of continental proportions. The operations and other teams that frequently accesses the UI to view alarms are currently around 100 concur...
5 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Security: Provide Option to restrict Logins to one per user

Currently, AIOps does not prevent a single user from logging in multiple times using e.g. different browsers and/or different hosts (phone, laptop etc). This is desirable for many use-cases but violates a single-login-per-user policy. Many organis...
26 days ago in IBM Cloud Pak for AIOps 0 Under review

We would like to have more display view options when clicking on the Alerts. For example, To be able to choose what options to display the alert field. E.g. paths or ringIDs

It will benefit users who can just double click on the alert and view the more alert details information.
19 days ago in IBM Cloud Pak for AIOps 0 Under review

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