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IBM Cloud Pak for AIOps

Enhancement Request: Direct Upgrade Path to Latest AIOps Release

IBM Cloud Pak for AIOps currently enforces a sequential upgrade model, allowing upgrades by only one minor release at a time. As a result, customers on older supported versions must perform multiple consecutive upgrades (for example, 4.10.1 → 4.11...
6 months ago in IBM Cloud Pak for AIOps 1 Future consideration

Enable Custom Certificate Duration and Support External Certificate Issuers for All Components in Cloud Pak for AIOps 4.x

During Cloud Pak for AIOps 4.x installation, the certificate creation step fails because the application default certificate duration does not align with the bank’s certificate manager requirements. Specifically, the default duration conflicts wit...
7 months ago in IBM Cloud Pak for AIOps 0 Under review

Option to encode or not to encode the url before it is launched from the Client-side action.

Please allow an option to not encode a url. It would default to encode. It can provide a security warning if it is not encoded. Description:If a field has an encoded URL in it and we do not want the Client-side Automations Action to encode the fie...
8 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

Managing policies through APIs

The temporal training resulted in a really large set of insights, with over 50 thousand results. As the operators review the generated policies, we need enable, disable, or achive policies frequently. However, doing that through the UI is really t...
almost 2 years ago in IBM Cloud Pak for AIOps 1 Planned for future release

Option for filtered incident view using ui-extension-toolkit

As part of the custom-ui-template, which can be configured on CP4AIOps using the toolkit https://github.com/IBM/aiops-ui-extension-toolkit, it is possible to configure routes to open a filtered alertViewer aiops panel - which will automatically lo...
24 days ago in IBM Cloud Pak for AIOps 0 Under review

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
about 3 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Propose the creation of contextual menus within the Incident section of Watson AIOps to manage grouped incidents, similar to existing capabilities for individual alerts.

Currently, Watson AIOps allows specific actions to be executed through contextual menus within individual alerts. However, this capability does not exist in the Incident section, where multiple related alerts are grouped into a single incident. Th...
12 months ago in IBM Cloud Pak for AIOps 1 Planned for future release

Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
over 2 years ago in IBM Cloud Pak for AIOps 12 Planned for future release

Support deprecation of Basic Authentication for ServiceNow

See: https://www.servicenow.com/community/itsm-articles/review-basic-authentication-account-security/ta-p/3555125 Basic Auth is being phased out. Provide alternative authentication mechanisms for the ServiceNow connector.
about 2 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Improve the Alert Contextual Menu user interface by adding scroll support, proper layout structure, and clear navigation cues so users can easily view and navigate all available filter options.

In the Alert Contextual Menu, the list of available filter options does not display a scroll bar and lacks proper indentation or visual navigation cues between sections or pages. As a result, only a subset of available filters is visible at any gi...
4 months ago in IBM Cloud Pak for AIOps 0 Under review