Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Delivered
Workspace IBM Turbonomic ARM
Categories Custom Workflows
Created by Guest
Created on Oct 31, 2022

RELATED IDEAS

Include utilization data in the Action that Turbonomic send to ServiceNow

We need to show justification on the Action submitted to ServiceNow by Turbonomic. e.g. for VM resize Action ....we will need to be able to capture (on the SNOW ticket) the utilization data of the VM (current utilization AND the predicted utilization after the change) The utilization can be send as an attachment (report in PDF), or it can be send as part of the Action DTO.
Turbo Action De...
Turbo Action Details.jpg
Open full size
Turbo Action Details.jpg
Idea priority Medium
  • Admin
    Simon Ravenscroft
    Reply
    |     Jun 13, 2023

    Thanks Simon. I'm bringing this in as a consideration for our ServiceNow refresh coming up later this year. We will soon be introducing direct URL links to action details which will be a start in this direction as we should be able to drop those direct links into the CR description so that users can single click back into Turbonomic to see the details. Later we can explore attachments but we also need to be mindful of the amount of data inbound to ServiceNow (your other idea would help in that respect to reduce the number of inbound CRs).

    2 replies
  • Guest
    Reply
    |     Nov 1, 2022

    attached is the action details screen where the utilization data can be found. We need those data on the ServiceNow record.....either as an PDF attachment of that Action Detail screen, or just send the data in the Action DTO.

    Turbonomic Acti...
    Turbonomic Action Details.jpg
    Open full size
    Turbonomic Action Details.jpg

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.