Cloud Management and AIOps


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Showing 11

Integrate Instana with Slack using chat.postmessage API.

To integrate Instana with Slack, Instana documentation suggesting to have webhooks. But our environment does not support outbound webhooks and to post messages to a Slack channel we need to use chat.postmessage API. Could you please suggest workar...
4 months ago in Instana / Integrations 2 Delivered

Views - Can't see who is using

CLOUDY-I-156 was closed as delivered, but only part of request was delivered, the who created part. I had also requested insight into who is using View. As an Admin, if I want to delete a View, I need to understand who is using it as a default Vie...
5 months ago in Cloudability / Views 2 Delivered

Views - Can't see who created/using

Admins can't see who created a given View and who is using. We are left with stale Views do to not being able to validate if still in use or if a View is owned by someone that is no longer with company or changed roles. Also a way to easily downlo...
10 months ago in Cloudability / Views 4 Delivered

Assign a view to a Frontdoor Role

In Cloudability, when editing a View to assign to users, the customer wants to have the option to assign the View to a Frontdoor Role as well. As for now, only individual users can be assigned to Views.
8 months ago in Cloudability / Views 2 Delivered

Security Vulnerability Management

Hello, It is very important to have a unified security insights & compliance dashboard and vulnerability management capabilities consolidated within the Instana APM / Observability solution. Besides application performance monitoring and proac...
almost 2 years ago in Instana / Integrations / Security and Compliance 1 Delivered

Instana cannot capture the IMS JDBC

Instana cannot capture the IMS JDBC calls by default if application uses this jar file.IMS uses two APIs for accessing the IMS data; the first one is JDBC 4.0 spec, and the second is the DL/I API. The IMS team confirms that JDBC implementation is ...
over 2 years ago in Instana / Integrations 2 Delivered

Request to Add a description Feild for View option

We observed that for the VIEWS we are unable to have a description field where we can update details of what is the purpose of the view – We set up a lot of views in our environment and this would be useful for us to remember the reason and/or del...
8 months ago in Cloudability / Views 2 Delivered

Be able to set priority in the Service Now integration (alert channel)

We currently set priority, it seems, in an arbitrary manner. However, its seems that the priority in SNOW is actually based on two other fields: business impact and urgency. This request is to be able to set an impact and urgency field on SNOW ale...
almost 2 years ago in Instana / Alert / Integrations 2 Delivered

Be able to set various fields in the Service Now integration

Currently, we can open a SNOW ticket via our SNOW alert channel. But there is no way to set certain fields (like Category and Assginment Group). This request is to be able to set these certain fields.
almost 2 years ago in Instana / Alert / Integrations 2 Delivered

Ensure when an incident/issue no longer exists, we send a 'close' to Service Now

Right now our SNOW integration only opens tickets in SNOW. But when an incident/issue no longer exists, we should also send the corresponding 'close' to Service Now.
almost 2 years ago in Instana / Integrations 2 Delivered

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