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PINNED Need documentation on how to uninstall Instana for K8 and Docker self hosted installation
We need documentation on how to uninstall Instana and the resources created during the installation of Instana on K8. These steps are helpful especially recovering from failed installation so that the customer could retry the steps.
PINNED Instana on OpenShift Route Flexibility
Hi, My customer has a question about Instana route definitions on OCP. Basically, they have an OCP console address like console-openshift-console.apps.ocpcluster.ibm.com. According to the document; - basedn URL should be like instana.apps.ocpclust...

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Showing 22

AzureApp service

As we could see, your Azure App Services are discovered and we are able to see the metrics. You were missing the tracing so we did the troubleshooting for that. We could see that our InstanaProfiler is in place and after checking the logs, there a...
2 months ago in Instana / Self Hosted 1 Is a defect

Rerunning the single job does not create a new log but overlays the old log

Good evening, we have an idea about the functioning of job rerun in the case of individual jobs not belonging to a Jobstream. When we rerun a single job within its flow it correctly creates a duplicate entry of the same job on the console with a n...
2 months ago in Workload Automation 1 Is a defect

Enhancing Maintenance mode bug

When someone puts 1 device into maintenance mode it only shows the first 6 digits of the device name. However, many clients have similar long naming conventions and you canno't differentiate between devices with the same 6 digit prefix.
8 months ago in SevOne / Network Management System (NMS) 0 Is a defect

POD Placement: Error Details insufficient for "Failed to start action... due to error"

Failed POD moves do not say why the Failed to start action ended in an error and what that error is. A long number is shown with in not informative. Can you link the number to a meaning and present that in the error output?
10 months ago in IBM Turbonomic ARM / Container Platforms (K8s & OpenShift) 1 Is a defect

Allow configuration of the "No responses received for > 10 seconds" value

Request to allow the configuration of the default 10 second value when an agent is disconnected from the SAAS instana Dashboard. We have experienced on occasion network convergences or brief unexpected outages at which point our Instana's Agents l...
11 months ago in Instana / Agent 2 Is a defect

Turbonomic may not properly display costs when using a non USD currency

When a currency is changed from USD, costs may not be properly displayed in charts other than Top Accounts. For instance, the cost IS displayed properly for Yen, but NOT displayed properly for the Norwegian Krone
11 months ago in IBM Turbonomic ARM / UI & User Experience 0 Is a defect

Have Turbonomic ignore DRS constraints if DRS is turned off on the cluster

I have some move policies that are failing to produce actions due to a restriction on "Segmentation Commodity" type constraint, built off of DRS rules imported from vCenter. However, even after I turned DRS off, it is still restricting the VMs eve...
about 1 year ago in IBM Turbonomic ARM / Policies 1 Is a defect

Trigger alerts depending on several events linked with an AND

We currently use offline events in a static JBoss environment to trigger an incident at the control centre. Unfortunately, agent updates, for example, lead to the agents being switched offline in extreme cases. It would be very helpful if offline ...
about 1 year ago in Instana / Agent / Alert 3 Is a defect

Grace Period "None" Option

I set up an event to detect JVM Offline incidents and set it as a critical condition, when this is detected an alert is raised and sent to our Teams channel for my team to react to. Following a critical alert we get a grace period alert which is n...
about 1 year ago in Instana / Alert 2 Is a defect

Instana Mode set as IQM not be defaulted back to APM on machine reboot

We were doing our monthly patching on mongo machines where the Instana mode was showing as IQM in GUI of Instana and on the machine console as well.[ec2-user@mng3~]$ sudo cat /opt/instana/agent/etc/instana/com.instana.agent.main.config.Agent.cfg# ...
about 1 year ago in Instana / Agent 0 Is a defect