Cloud Management and AIOps


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Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
6 months ago in Instana / Alert 2 Under review

Indicate the specific policy that blocks an action to increase understanding and confidence about the actions

The Problem Lack of visibility into which policy is blocking an action generates several negative effects: Loss of operational traceabilityUsers don't know if the action was blocked by: A disabled automation policy A group with restricted scope A ...
17 days ago in IBM Turbonomic ARM / Policies 0 Submitted

Add a policy to block VDIs or a method to clearly distinguish them

Turbonomic does not support scale actions for Azure VDIs, as documented. Based on the performance data and Azure Advisor Recommendations, I expected a scale-down for a VM. However, Turbonomic displays these VDIs as regular VMs in the Supply Chain ...
4 months ago in IBM Turbonomic ARM / Policies 0 Planned for future release

Ensure alerts are reliably delivered even during temporary outages

Hi, At the moment when an event triggers an alert the channel doesn't guarantee delivery of the message or action and it even doesn't log what has happened of if anything happened at all. Therefore we request to improve Instana’s alerting mechanis...
20 days ago in Instana / Alert 0 Submitted

Add audit trail logging for Instana alert channel

Hi, While implementing Instana at a banking IT data center in Germany we discovered the need for logging the alert channel interactions that have happened. The automation framework already provides such an action history. We need exactly that for ...
20 days ago in Instana / Alert 0 Submitted

Support HTTP Parameter Filtering in Adaptive Threshold for Smart Alerts

Currently, Instana Smart Alerts allow HTTP parameter filtering only in static threshold mode. However, dynamic thresholds — which offer adaptive baselining and anomaly detection — do not support filtering by HTTP parameters Proposal:Extend adaptiv...
about 2 months ago in Instana / Alert 6 Future consideration

Dynamic Tag support for process environment variables in actions needed

Hi, We use Webhooks to trigger events in our central alerting console. The messages are then routed to the appropriate team/workflow based on tags which are delivered as environment variables with the process. Currently those environment variables...
2 months ago in Instana / Alert 2 Future consideration

Continuously sending alerts (or expiring alerts) past a defined threshold to avoid overlooking.

We have encountered a critical operational challenge: When a single alert is triggered and then overlooked or ignored, there is currently no built-in capability within Instana to continuously resend or reissue that alert past a defined threshold o...
3 months ago in Instana / Alert 0 Submitted

Enable users to change the data reference period (currently less than 90 days) to any days up to 1 year at minimum, upon generating Actions.

Original Request from the customer.------------------------- Enable users to change the data reference period (currently less than 90 days) to any days up to 1 year at minimum, upon generating Actions. Question by IBM team.------------------------...
almost 2 years ago in IBM Turbonomic ARM / Policies 3 Not under consideration

Instana agents count metric not available in Smart Alerts

From customer: While attempting to create an alert to monitor the metric "Count (Number of reporting Instana Agents)", we noticed that this metric is not available under: Infrastructure → Create Smart Alert → Metric → Select metric, Interestingly,...
3 months ago in Instana / Alert 1 Not under consideration

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