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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Ideas

Showing 193 of 6271

Color-coded highlighting based on ticket status

Description: Currently, Instana alert emails display ticket/event details in plain formatting. For better readability, we request support for color-coded highlighting based on ticket status. Request: Open Tickets → Title should be displayed in Red...
3 months ago in Instana / Alert 2 Under review

Event ID in the subject line

Description: At present, Instana alert emails display the Event ID (currently alphanumeric) only in the email body. For operational efficiency, we need the Event ID to also appear in the email subject line. Current Behavior: Event ID is alphanumer...
3 months ago in Instana / Alert 2 Under review

Allow events to be cloned as a custom event

At present if someone likes a certain built-in event but wants to apply a scope to it or change the threshold they need to create the event from scratch. But you can easily add a clone button to create a new custom event, suing the bult-in event a...
3 months ago in Instana / Alert 1 Not under consideration

Email - To field displays only a single email address

Description: Currently, when multiple email addresses are configured in the Instana Email Alert Channel (To field), all recipients successfully receive the alert email.However, in the received alert, the “To” field displays only a single email add...
3 months ago in Instana / Alert 3 Under review

Allow users to change the pre-defined severity of a built-in event and allow to change the related metric thresholds

There is a bunch of built-in events, but in some cases users won't agree with the severity level of the events or the selected metric thresholds. Please allow users to change these in built-in events. Seems like something that should have been pos...
about 3 years ago in Instana / Alert 2 Not under consideration

Start Date Time and End Date Time should be captured in Instana Alerts via Mail/MSTeams

We have configured alerting for our services in Instana, but we have noticed that the email notifications for triggered alerts do not display the start and end times of the alert. The alert email only shows severity, entity, and message. Start tim...
3 months ago in Instana / Alert 0 Under review

Subscribe to click-through report instead of base report

We have a base report that has two drill down (click-through) reports, so the structure goes: Cloud Spend Analysis Report (Base) Category report Subcategory Report A user can select a category from the base report to then navigate to the category ...
8 months ago in Apptio / Usability/UX 1 Submitted

Need to be able to define Adaptive Smart Alerts against Endpoints

While Adaptive Monitoring against Services is useful, there are many cases where it can miss key problems that are happening. Sometimes, only specific URLs are being impacted. Since the data is being aggregated to the service level, those problems...
about 2 months ago in Instana / Alert 3 Functionality already exists

Instana Recipient List in Email Alert

Instana portal to check the recipient list. The client has raised the importance of having full visibility on who receives the alert without needing to navigate back to Instana, as this enhances transparency and efficiency in their workflow. This ...
8 months ago in Instana / Alert 1 Under review

Allow admins to create popup for users to see and use to provide feedback when they log into Apptio

We have hundreds of Apptio users in our organisation and are interested in getting their feedback about their experience using Apptio however it is not practical to reach out to all of them individually. It would be great if we could create up a p...
9 months ago in Apptio / Usability/UX 0 Under review