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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 27

Create an event for the SUSPECT STATE database metric in MS SQL

We need to create an event when the database is in SUSPECT STATE equal to YES and notify this state. https://www.ibm.com/docs/en/instana-observability/1.0.305?topic=technologies-monitoring-microsoft-sql-server In the Instana's event page, we canno...
about 1 month ago in Instana / Alert 0 Under review

Change the CIT Scanner installation path of the Agent on Windows machines

My customer has correctly installed an Agent 9.5.0.7 on a Windows 2016/2019 machine. After receiving error notifications for unavailable resource, they realized that the Scanner installed for the Agent had been deleted. Deepening the problem they ...
5 months ago in Workload Automation 0 Under review

Expand Instana Severity Levels to match with Netcool Omnibus and other AIOps Event Management.

Dear IBM Instana Product Team, As a customer currently using IBM APM V8 alongside IBM Instana for application performance monitoring, we appreciate the robust capabilities and insights provided by Instana’s monitoring platform. However, we have id...
2 months ago in Instana / Alert 0 Under review

add support to run DA agents using Group Managed Service Accounts in Windows

At the moment it's possible to specify AD account, by specifying -uname and -domain parameters during twsinst execution. We would like to request the ability to use Group Managed Service Account as well - twsinst would need to allow us to not prov...
4 months ago in Workload Automation 0 Under review

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
6 months ago in Instana / Alert 2 Under review

Environment variable to indicate if a job is a RERUN

It would be very useful if when a job runs, there was an environment variable that indicated whether the job is a RERUN or not. Maybe, set a UNISON_RERUN to 0 on the initial run and then increment it for each successive RERUN of the job instance. ...
3 months ago in Workload Automation 0 Under review

Enable Events, Alerts, and Dashboards for OracleDB Custom Polling Metrics

Currently, Instana does not support creating Events, Alerts, or Custom Dashboards based on the OracleDB custom polling metrics documented here: Monitoring OracleDB. Several of our clients who use OracleDB have requested the ability to leverage the...
about 1 month ago in Instana / Alert / Sensor 1 Under review

Color-coded highlighting based on ticket status

Description: Currently, Instana alert emails display ticket/event details in plain formatting. For better readability, we request support for color-coded highlighting based on ticket status. Request: Open Tickets → Title should be displayed in Red...
2 months ago in Instana / Alert 2 Under review

Event ID in the subject line

Description: At present, Instana alert emails display the Event ID (currently alphanumeric) only in the email body. For operational efficiency, we need the Event ID to also appear in the email subject line. Current Behavior: Event ID is alphanumer...
2 months ago in Instana / Alert 2 Under review

Email - To field displays only a single email address

Description: Currently, when multiple email addresses are configured in the Instana Email Alert Channel (To field), all recipients successfully receive the alert email.However, in the received alert, the “To” field displays only a single email add...
2 months ago in Instana / Alert 3 Under review