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Pinned ideas

PINNED Configure maintenance flyouts
User interface settings include the option “Show maintenance notes”. How can I as onprem-backend administrator configure and switch on such flyouts to inform my users about upcoming maintenance?

All ideas

Showing 27

Avoid error popup about loggingdll.dll in Fixpack Support Installation

Trying to install some Fixpack Support Installation (i.e. 5.5.0-TIV-KD5-FP0007) on Windows 2016 server, we receive an error popup with the message: Couldn't load LoggingDLL.dll file, Installation aborted. and a subsequent popup with the message: E...
about 1 month ago in ITM/IBM APM 2 Is a defect

Supporting the Monitoring Agent for HTTP Server on Ubuntu 24.04 LTS

I checked the KHU module for HTTP Server monitoring and found that when executing ./http_server-agent.sh start, a file named `khu.opt.IBMIHS.conf.httpd.conf` is automatically created, but it should be `khu.opt.HTTPServer.conf.httpd.conf`.
2 months ago in Cloud Pak for Multicloud Management Ideas 4 Is a defect

Improve API v2 robustness and error checking

V2 APIs are “blind” and do not consider the health state of the cluster during execution. For example, when creating a device, a success message is returned but when using subsequent API to apply device metadata, device does not exist error is ret...
3 months ago in SevOne / Network Management System (NMS) 1 Is a defect

The metrics pods are erroring out because they cannot have a secret defined for them. This causes many errors. Need to turn them off OR add a secret.

The current metrics pods are used to gather data for the last 14 days so that Turbo instances can instantly give recommendations on being connected to a new target without having to wait 14 days. However in this particular client (and I'm sure oth...
4 months ago in IBM Turbonomic ARM / Target Support 0 Is a defect

AzureApp service

As we could see, your Azure App Services are discovered and we are able to see the metrics. You were missing the tracing so we did the troubleshooting for that. We could see that our InstanaProfiler is in place and after checking the logs, there a...
9 months ago in Instana / Self Hosted 1 Is a defect

POD Placement: Error Details insufficient for "Failed to start action... due to error"

Failed POD moves do not say why the Failed to start action ended in an error and what that error is. A long number is shown with in not informative. Can you link the number to a meaning and present that in the error output?
over 1 year ago in IBM Turbonomic ARM / Container Platforms (K8s & OpenShift) 1 Is a defect

Allow configuration of the "No responses received for > 10 seconds" value

Request to allow the configuration of the default 10 second value when an agent is disconnected from the SAAS instana Dashboard. We have experienced on occasion network convergences or brief unexpected outages at which point our Instana's Agents l...
over 1 year ago in Instana / Agent 2 Is a defect

Turbonomic may not properly display costs when using a non USD currency

When a currency is changed from USD, costs may not be properly displayed in charts other than Top Accounts. For instance, the cost IS displayed properly for Yen, but NOT displayed properly for the Norwegian Krone
over 1 year ago in IBM Turbonomic ARM / UI & User Experience 0 Is a defect

Trigger alerts depending on several events linked with an AND

We currently use offline events in a static JBoss environment to trigger an incident at the control centre. Unfortunately, agent updates, for example, lead to the agents being switched offline in extreme cases. It would be very helpful if offline ...
over 1 year ago in Instana / Agent / Alert 3 Is a defect

Grace Period "None" Option

I set up an event to detect JVM Offline incidents and set it as a critical condition, when this is detected an alert is raised and sent to our Teams channel for my team to react to. Following a critical alert we get a grace period alert which is n...
over 1 year ago in Instana / Alert 2 Is a defect